Hospice

SERENITY HOSPICE SERVICES, LLC

Address

3445 North Causeway Blvd

Metairie, LA 70002

Contact

(504) 366-3996

Certification Date

09/28/2001

Details

CMS Certification Number

191563

Ownership Type

For-Profit

County/Parish

Jefferson

CMS Region

6

Hospice Provider List

Measure Name Score Measure Date Range
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020
Hospice and Palliative Care Treatment Preferences Not Available 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) Not Available 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening Not Available 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment Not Available 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening Not Available 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment Not Available 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen Not Available 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure Not Available 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 135 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 32.6 01/01/2021-12/31/2022
Hospice Care Index Overall Score 9.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 26,794 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 134 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 60.4 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 56 01/01/2021-12/31/2022
Early live discharges (% live discharges) 44 01/01/2021-12/31/2022
Early live discharges (% live discharges) 4.5 01/01/2021-12/31/2022
Early live discharges (% live discharges) 37 01/01/2021-12/31/2022
Late live discharges (% live discharges) 44 01/01/2021-12/31/2022
Late live discharges (% live discharges) 47.7 01/01/2021-12/31/2022
Late live discharges (% live discharges) 71 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 44 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 11.4 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 74 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 44 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 2.3 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 63 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 227 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 17,774 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 62 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 26,769 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 10.0 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 24 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 268,125 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 2.8 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 3 01/01/2021-12/31/2022
Visits near death (% decedents) 152 01/01/2021-12/31/2022
Visits near death (% decedents) 81.6 01/01/2021-12/31/2022
Visits near death (% decedents) 15 01/01/2021-12/31/2022
Average Daily Census 24.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 26 01/01/2020-12/31/2020
Percent of Patients with Dementia 23 01/01/2020-12/31/2020
Percent of Patients with Stroke Not Available 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 15 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 0 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 0 01/01/2020-12/31/2020
Care Provided in Home 70 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 15 01/01/2020-12/31/2020
Care Provided in Nursing Facility Not Available 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 13 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility Not Available 01/01/2020-12/31/2020
Care Provided in All other locations Not Available 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 11 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 89 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 3 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 15 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 82 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 2 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 16 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 82 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 2 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 5 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 93 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 9 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 18 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 73 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 4 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 87 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 6 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 11 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 83 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 3 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 11 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 86 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable Not Available 04/01/2021-03/31/2023