Address
3470 Lakeland Hills Blvd
Lakeland, FL 33805
Contact
(863) 682-0067
Certification Date
03/21/2008
CMS Certification Number
101550
Ownership Type
Non-Profit
County/Parish
Polk
CMS Region
4
| Measure Name | Score | Measure Date Range |
|---|---|---|
| Hospice and Palliative Care Treatment Preferences | 98.6 | 04/01/2022-03/31/2023 |
| Beliefs & Values Addressed (if desired by the patient) | 98.5 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Screening | 94.2 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Pain Assessment | 96.8 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Screening | 99.7 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Dyspnea Treatment | 98.8 | 04/01/2022-03/31/2023 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 99.5 | 04/01/2022-03/31/2023 |
| Hospice and Palliative Care Composite Process Measure | 90.5 | 04/01/2022-03/31/2023 |
| Hospice Visits in the Last Days of Life | 1,411 | 01/01/2021-12/31/2022 |
| Hospice Visits in the Last Days of Life | 47.1 | 01/01/2021-12/31/2022 |
| Hospice Care Index Overall Score | 10.0 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 318,465 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 5.1 | 01/01/2021-12/31/2022 |
| CHC/GIP provided (% days) | 98 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 2,021 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 74.0 | 01/01/2021-12/31/2022 |
| Gaps in nursing visits (% elections) | 79 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 694 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 13.1 | 01/01/2021-12/31/2022 |
| Early live discharges (% live discharges) | 88 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 694 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 33.7 | 01/01/2021-12/31/2022 |
| Late live discharges (% live discharges) | 35 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1(% live discharges) | 694 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 4.8 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 1 (% live discharges) | 40 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2(% live discharges) | 694 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 0.9 | 01/01/2021-12/31/2022 |
| Burdensome transitions, Type 2 (% live discharges) | 45 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 6,107 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 10,259 | 01/01/2021-12/31/2022 |
| Per-beneficiary spending (U.S. dollars $) | 17 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 300,629 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 13.7 | 01/01/2021-12/31/2022 |
| Nurse care minutes per routine home care days (minutes) | 65 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 4,123,095 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 8.2 | 01/01/2021-12/31/2022 |
| Skilled nursing minutes on weekends (% minutes) | 53 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 5,136 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 94.5 | 01/01/2021-12/31/2022 |
| Visits near death (% decedents) | 60 | 01/01/2021-12/31/2022 |
| Average Daily Census | 524.0 | 01/01/2020-12/31/2020 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2018-12/31/2020 |
| Provided Routine Home Care only | No | 01/01/2018-12/31/2020 |
| Percent of Patients with Cancer | 23 | 01/01/2020-12/31/2020 |
| Percent of Patients with Dementia | 18 | 01/01/2020-12/31/2020 |
| Percent of Patients with Stroke | 9 | 01/01/2020-12/31/2020 |
| Percent of Patients with Circulatory/heart disease | 21 | 01/01/2020-12/31/2020 |
| Percent of Patients with Respiratory disease | 13 | 01/01/2020-12/31/2020 |
| Percent of Patients with Other Conditions | 6 | 01/01/2020-12/31/2020 |
| Care Provided in Home | 63 | 01/01/2020-12/31/2020 |
| Care Provided in Assisted Living Facility | 15 | 01/01/2020-12/31/2020 |
| Care Provided in Nursing Facility | 16 | 01/01/2020-12/31/2020 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospital Facility | 1 | 01/01/2020-12/31/2020 |
| Care Provided in Inpatient Hospice Facility | 3 | 01/01/2020-12/31/2020 |
| Care Provided in All other locations | 2 | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2020-12/31/2020 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2020-12/31/2020 |
| Measure Name | Score | Star Rating | Date |
|---|---|---|---|
| The hospice team did |not| provide the right amount of emotional and spiritual support | 10 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team provided the right amount of emotional and spiritual support | 90 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 6 or lower | 4 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 7 or 8 | 13 | Not Applicable | 04/01/2021-03/31/2023 |
| Caregivers rated the hospice agency a 9 or 10 | 83 | Not Applicable | 04/01/2021-03/31/2023 |
| NO, they would probably not or definitely not recommend the hospice | 4 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would probably recommend the hospice | 9 | Not Applicable | 04/01/2021-03/31/2023 |
| YES, they would definitely recommend the hospice | 87 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never treated the patient with respect | 2 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually treated the patient with respect | 8 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always treated the patient with respect | 90 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient sometimes or never got the help they needed for pain and symptoms | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient usually got the help they needed for pain and symptoms | 15 | Not Applicable | 04/01/2021-03/31/2023 |
| The patient always got the help they needed for pain and symptoms | 74 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never communicated well | 7 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually communicated well | 14 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always communicated well | 79 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team sometimes or never provided timely help | 11 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team usually provided timely help | 15 | Not Applicable | 04/01/2021-03/31/2023 |
| The hospice team always provided timely help | 74 | Not Applicable | 04/01/2021-03/31/2023 |
| They did not receive the training they needed | 10 | Not Applicable | 04/01/2021-03/31/2023 |
| They somewhat received the training they needed | 17 | Not Applicable | 04/01/2021-03/31/2023 |
| They definitely received the training they needed | 73 | Not Applicable | 04/01/2021-03/31/2023 |
| Family caregiver survey rating | Not Applicable | 3 | 04/01/2021-03/31/2023 |