Hospice

HEARTLAND HOSPICE SERVICES

Address

2511 Garden Road, Suite A-250

Monterey, CA 93940

Contact

(831) 373-8442

Certification Date

05/09/1996

Details

CMS Certification Number

051692

Ownership Type

Non-Profit

County/Parish

Monterey

CMS Region

9

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 100.0 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 98.3 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.2 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 98.3 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 99.2 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 99.4 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 95.5 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 95.3 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 432 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 53.2 01/01/2021-12/31/2022
Hospice Care Index Overall Score 8.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 68,326 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 390 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 73.1 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 77 01/01/2021-12/31/2022
Early live discharges (% live discharges) 164 01/01/2021-12/31/2022
Early live discharges (% live discharges) 5.5 01/01/2021-12/31/2022
Early live discharges (% live discharges) 45 01/01/2021-12/31/2022
Late live discharges (% live discharges) 164 01/01/2021-12/31/2022
Late live discharges (% live discharges) 27.4 01/01/2021-12/31/2022
Late live discharges (% live discharges) 20 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 164 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 9.1 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 64 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 164 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 3.7 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 79 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 710 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 25,784 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 90 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 68,301 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 11.3 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 39 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 774,765 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 7.1 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 39 01/01/2021-12/31/2022
Visits near death (% decedents) 521 01/01/2021-12/31/2022
Visits near death (% decedents) 87.3 01/01/2021-12/31/2022
Visits near death (% decedents) 25 01/01/2021-12/31/2022
Average Daily Census 119.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 17 01/01/2020-12/31/2020
Percent of Patients with Dementia 14 01/01/2020-12/31/2020
Percent of Patients with Stroke 26 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 10 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 2 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 7 01/01/2020-12/31/2020
Care Provided in Home 57 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 21 01/01/2020-12/31/2020
Care Provided in Nursing Facility 20 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations 2 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 13 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 87 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 9 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 20 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 71 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 9 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 14 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 77 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 4 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 9 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 87 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 13 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 12 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 75 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 9 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 14 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 77 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 15 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 24 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 61 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 13 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 12 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 75 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable 2 04/01/2021-03/31/2023