Hospice

CROSSROADS HOME HEALTH & HOSPICE

Address

1109 Vicente Street, Suite 101

San Francisco, CA 94116

Contact

(415) 682-2111

Certification Date

06/19/1996

Details

CMS Certification Number

051689

Ownership Type

For-Profit

County/Parish

San Francisco

CMS Region

9

Hospice Provider List

Measure Name Score Measure Date Range
Hospice and Palliative Care Treatment Preferences 99.5 04/01/2022-03/31/2023
Beliefs & Values Addressed (if desired by the patient) 98.9 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Screening 99.5 04/01/2022-03/31/2023
Hospice and Palliative Care Pain Assessment 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Screening 99.5 04/01/2022-03/31/2023
Hospice and Palliative Care Dyspnea Treatment 100.0 04/01/2022-03/31/2023
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100.0 04/01/2022-03/31/2023
Hospice and Palliative Care Composite Process Measure 97.8 04/01/2022-03/31/2023
Hospice Visits in the Last Days of Life 223 01/01/2021-12/31/2022
Hospice Visits in the Last Days of Life 41.7 01/01/2021-12/31/2022
Hospice Care Index Overall Score 9.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 44,397 01/01/2021-12/31/2022
CHC/GIP provided (% days) 0.0 01/01/2021-12/31/2022
CHC/GIP provided (% days) 49 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 236 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 58.1 01/01/2021-12/31/2022
Gaps in nursing visits (% elections) 52 01/01/2021-12/31/2022
Early live discharges (% live discharges) 95 01/01/2021-12/31/2022
Early live discharges (% live discharges) 7.4 01/01/2021-12/31/2022
Early live discharges (% live discharges) 59 01/01/2021-12/31/2022
Late live discharges (% live discharges) 95 01/01/2021-12/31/2022
Late live discharges (% live discharges) 49.5 01/01/2021-12/31/2022
Late live discharges (% live discharges) 75 01/01/2021-12/31/2022
Burdensome transitions, Type 1(% live discharges) 95 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 3.2 01/01/2021-12/31/2022
Burdensome transitions, Type 1 (% live discharges) 30 01/01/2021-12/31/2022
Burdensome transitions, Type 2(% live discharges) 95 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 2.1 01/01/2021-12/31/2022
Burdensome transitions, Type 2 (% live discharges) 60 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 376 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 31,337 01/01/2021-12/31/2022
Per-beneficiary spending (U.S. dollars $) 96 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 44,391 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 10.9 01/01/2021-12/31/2022
Nurse care minutes per routine home care days (minutes) 34 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 483,060 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 4.6 01/01/2021-12/31/2022
Skilled nursing minutes on weekends (% minutes) 12 01/01/2021-12/31/2022
Visits near death (% decedents) 261 01/01/2021-12/31/2022
Visits near death (% decedents) 88.9 01/01/2021-12/31/2022
Visits near death (% decedents) 30 01/01/2021-12/31/2022
Average Daily Census 41.0 01/01/2020-12/31/2020
Provided Routine Home Care and other levels of care Yes 01/01/2018-12/31/2020
Provided Routine Home Care only No 01/01/2018-12/31/2020
Percent of Patients with Cancer 27 01/01/2020-12/31/2020
Percent of Patients with Dementia 21 01/01/2020-12/31/2020
Percent of Patients with Stroke 9 01/01/2020-12/31/2020
Percent of Patients with Circulatory/heart disease 12 01/01/2020-12/31/2020
Percent of Patients with Respiratory disease 0 01/01/2020-12/31/2020
Percent of Patients with Other Conditions 0 01/01/2020-12/31/2020
Care Provided in Home 74 01/01/2020-12/31/2020
Care Provided in Assisted Living Facility 8 01/01/2020-12/31/2020
Care Provided in Nursing Facility 0 01/01/2020-12/31/2020
Care Provided in Skilled Nursing Facility 16 01/01/2020-12/31/2020
Care Provided in Inpatient Hospital Facility 0 01/01/2020-12/31/2020
Care Provided in Inpatient Hospice Facility 0 01/01/2020-12/31/2020
Care Provided in All other locations 2 01/01/2020-12/31/2020
Hospice served at least 1 patient enrolled in Medicare Advantage during one year Yes 01/01/2020-12/31/2020
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year Yes 01/01/2020-12/31/2020

CAHPS Survey Data List

Measure Name Score Star Rating Date
The hospice team did |not| provide the right amount of emotional and spiritual support 14 Not Applicable 04/01/2021-03/31/2023
The hospice team provided the right amount of emotional and spiritual support 86 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 6 or lower 7 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 7 or 8 14 Not Applicable 04/01/2021-03/31/2023
Caregivers rated the hospice agency a 9 or 10 79 Not Applicable 04/01/2021-03/31/2023
NO, they would probably not or definitely not recommend the hospice 10 Not Applicable 04/01/2021-03/31/2023
YES, they would probably recommend the hospice 12 Not Applicable 04/01/2021-03/31/2023
YES, they would definitely recommend the hospice 78 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never treated the patient with respect 4 Not Applicable 04/01/2021-03/31/2023
The hospice team usually treated the patient with respect 11 Not Applicable 04/01/2021-03/31/2023
The hospice team always treated the patient with respect 85 Not Applicable 04/01/2021-03/31/2023
The patient sometimes or never got the help they needed for pain and symptoms 13 Not Applicable 04/01/2021-03/31/2023
The patient usually got the help they needed for pain and symptoms 13 Not Applicable 04/01/2021-03/31/2023
The patient always got the help they needed for pain and symptoms 74 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never communicated well 8 Not Applicable 04/01/2021-03/31/2023
The hospice team usually communicated well 12 Not Applicable 04/01/2021-03/31/2023
The hospice team always communicated well 80 Not Applicable 04/01/2021-03/31/2023
The hospice team sometimes or never provided timely help 10 Not Applicable 04/01/2021-03/31/2023
The hospice team usually provided timely help 22 Not Applicable 04/01/2021-03/31/2023
The hospice team always provided timely help 68 Not Applicable 04/01/2021-03/31/2023
They did not receive the training they needed 7 Not Applicable 04/01/2021-03/31/2023
They somewhat received the training they needed 13 Not Applicable 04/01/2021-03/31/2023
They definitely received the training they needed 80 Not Applicable 04/01/2021-03/31/2023
Family caregiver survey rating Not Applicable Not Available 04/01/2021-03/31/2023