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Qualified Audiologist Specialists
Coverage
Medicare + 7 Networks
Telehealth
Not Available
About Carolyn Franks
Background and practice information
Carolyn Franks is an audiologist with over 31 years of clinical experience serving patients in the Monroe, NC area. She completed her medical training at Other and has been in practice since 1995. She currently practices at Charlotte Eye Ear Nose And Throat Associates Pa.
Carolyn Franks has earned an outstanding quality rating from the Centers for Medicare & Medicaid Services, scoring 95.4 out of 100 on the MIPS quality assessment — placing her among the top-performing providers in her specialty. Carolyn Franks is in-network with 7 insurance providers, including Aetna, AmeriHealth Caritas, BCBS North Carolina, and 4 more. Patients are encouraged to verify coverage with her office before scheduling an appointment.
At a Glance
Education
Are you Carolyn Franks?
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Claim this profilePractice Locations
2 locations
Charlotte Eye Ear Nose And Throat Associates Pa
Primary1632 E Roosevelt Blvd
Monroe, NC 28112
(704) 295-3725
Charlotte Eye Ear Nose And Throat Associates Pa
200 S Herlong A
Rock Hill, SC 29732
(803) 328-1864
Affiliations
Hospital and facility affiliations
Treatment & Experience
Clinical practice and procedure experience for Carolyn Franks
Services & Procedures
Carolyn Franks's clinical practice encompasses audiology.
Audiology
530 servicesCarolyn Franks provides hearing evaluations and audiological testing, including comprehensive hearing and speech recognition test and test to assess middle ear function. Medicare patients typically pay significantly less than the standard charge for these services, with Medicare-approved rates averaging 68% below the billed amount.
Source: CMS Medicare Provider Utilization and Payment Data, 2023.
Insurance Networks
Accepted insurance plans and networks
Carolyn Franks accepts 42 plans from 7 insurers, including Cigna, Humana, Aetna.
Source: CMS Transparency in Coverage filings (March 2026). Network participation may change — verify with the provider's office before scheduling.
Quality & Safety
CMS quality performance and patient safety measures
Exceptional
CMS Quality Score · Out of 100
Dr. Franks received an overall quality score of 95.4 out of 100 from the Centers for Medicare & Medicaid Services (CMS), reflecting exceptional performance across clinical quality, patient safety, and care coordination. This score places Dr. Franks among the highest-performing audiologists in Monroe, NC and nationwide. When searching for a top-rated audiologist, a CMS quality score at this level indicates a strong commitment to evidence-based, high-quality patient care.
Clinical Quality
84.2/100Measures the quality of care provided based on clinical outcomes and patient safety
Health IT Adoption
100.0/100Measures adoption of electronic health records and patient access to health information
Care Improvement
40.0/40Reflects participation in activities that improve clinical practice and patient engagement
Source: CMS Merit-based Incentive Payment System
Patient Reviews
Reviews and ratings from patients
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About Qualified Audiologist
Specialty overview and common conditions
An audiologist is a healthcare professional who specializes in diagnosing, treating, and managing hearing loss, balance disorders, and related conditions. These experts hold a doctoral degree (Au.D.) and are trained in comprehensive hearing evaluations, hearing aid fitting and programming, cochlear...
Common conditions treated by qualified audiologist specialists:
- Hearing Loss
- Tinnitus
- Balance Disorders and Vertigo
- Hearing Aid Fitting and Management
Frequently Asked Questions
Common questions about Carolyn Franks
Does Franks accept Medicare?
Yes, Franks accepts Medicare assignment. Patients with Medicare coverage can see Franks and typically pay less out of pocket when using a provider who accepts Medicare assignment.
What insurance does Franks accept?
Franks is in-network with 7 insurance providers, including Aetna, AmeriHealth Caritas, BCBS North Carolina, Cigna, Humana, and 2 more. Insurance networks can change, so patients should verify their specific plan coverage directly with Franks's office before scheduling.
Does Franks offer telehealth or virtual appointments?
Franks does not currently list telehealth services. For virtual care options, contact the office directly or consider other qualified audiologist providers in Monroe who offer telehealth.
What conditions does Franks treat?
As a qualified audiologist specialist, Franks commonly treats conditions including hearing loss, tinnitus, balance disorders and vertigo, hearing aid fitting and management, cochlear implant services, and other related health concerns. Contact the office to discuss your specific healthcare needs.
What is Franks's quality rating?
Franks has received an outstanding quality score of 95.4 out of 100 from the Centers for Medicare & Medicaid Services (CMS) through the Merit-based Incentive Payment System (MIPS). This score reflects performance across quality measures, promoting interoperability, improvement activities, and cost efficiency.
Where did Franks go to medical school?
Franks completed medical training at Other and has been practicing since 1995, bringing over 31 years of clinical experience.
Where is Franks's office located?
Franks practices at 1632 E ROOSEVELT BLVD, Monroe, NC 28112 at CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA. You can reach the office by calling (704) 295-3725.
How do I make an appointment with Franks?
To schedule an appointment with Franks, call the office at (704) 295-3725. New patients should have their insurance information and medical records ready when calling.
Data source: CMS National Provider Registry ·
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Medical Disclaimer: This content is for informational purposes only and is not a substitute for professional medical advice. Learn more about our editorial standards